Frequently asked questions
You can place your orders:
On our webshop: shop.transposafe.co.uk
By e-mail to email@example.com
Yes, you can also send your order to firstname.lastname@example.org
No, it is not necessary to create an account. You can also place your order without an account.
All our prices are stated exclusive of VAT. At checkout, you will see the total amount including VAT.
No, there is no minimum order value.
If you want to order more than the quantities offered in the webshop, we recommend that you contact us by telephone: +44 129 522 6698 or via email: email@example.com
As long as your order has not yet been despatched, you can change your order at any time. If you wish to change your order, please contact us by telephone:+44 129 522 6698
Yes, we can also ship your order abroad.
Yes, you can. During the checkout process, please indicate that the invoice address differs from the delivery address.
To request a sample, please contact our customer service.
No, you cannot order from our webshop as a private individual.
If you wish to return your product or order, please contact our customer service on +44 129 522 6698 . See also our general terms and conditions for more information.
Your right of cancellation applies for up to 30 days after the day on which your order is delivered. Use this cancellation period to contact us and inform us of any problem with your order.
We accept online payments with VISA and Mastercard. We recommend these payment methods to get your products delivered as quickly as possible. Your order will then be processed immediately. You can also pay after receipt of the invoice, within 30 days by bank transfer.
If you have chosen to pay on invoice, please pay within 30 days of receipt of invoice.
All our prices are quoted exclusive of VAT. You will see the total amount including VAT at checkout.
Yes, our site is secure and complies with the PCI security standard. In order to obtain the PCI-label, a site must comply with a comprehensive set of requirements. This label assures you of the secure processing of your card data.
Do you have any other questions?
Call our customer service+44 129 522 6698
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