If you have ordered the wrong product or the product does not meet your requirements, the product in question (in its original packaging) may be exchanged within 30 days of receipt.

Exchanges are not possible if:

  • The product is a custom-made product 
  • The product has already been used
  • The product is damaged

If you wish to return your product or order, please contact our customer service on +44 129 522 6698. See also our general terms and conditions for more information.